Sometimes problems at work can take up a disproportionate amount of time and brain-space. Whether you are a top-level executive or anywhere else on the organizational chart, you might find a particular issue churning over in your mind at night and draining your energy...
Conversations are the basic building-blocks of relationships, so when a conversation goes badly, there is a lot at stake. Difficult conversations are difficult for a reason. They stir something deep within us. When our emotions are triggered, or our sense of...